Acceptance of Terms

By using PROsolutions.online, you agree to comply with these Terms of Service. If you disagree, please do not use our services.  

User Conduct

All user agree not to use our services for any illegal or harmful activities and to abide by all applicable laws and regulations.

Intellectual Property

All content on our website is our intellectual property and protected by copyright laws. You may not use our content without permission.

Limitation of Liability ​

We are not liable for any damages resulting from your use of our services. Use our services at your own risk.

Termination

We reserve the right to terminate or suspend your access to our services at our discretion

Governing Law

These Terms of Service are governed by the laws of [your jurisdiction].

Ordering

• 2.1 Product Selection: The Buyer agrees to place orders for furniture and interior design products using the Seller's website or by contacting the Seller directly.
• 2.2 Order Confirmation: The Seller will confirm orders via email, specifying product details, quantities, pricing, and estimated delivery dates.
  

Pricing and Payment

• 3.1 Pricing: Prices are subject to change and will be as quoted by the Seller at the time of order confirmation.
• 3.2 Payment: Payment terms and methods will be agreed upon between the parties and stated in the order confirmation.
  

Delivery and Shipping

• 4.1 Shipping Costs: Shipping costs will be borne by the Buyer, unless otherwise specified in the order confirmation.
• 4.2 Delivery Time: The Seller will make reasonable efforts to meet delivery timelines, but delays may occur. The Buyer will be informed of any significant delays.
  

Product Inspection and Acceptance

• 5.1 Inspection: The Buyer is responsible for inspecting products upon delivery and reporting any damage, defects, or discrepancies to the Seller within [insert number of days] days of receipt.
• 5.2 Acceptance: Products will be deemed accepted if no notification of issues is received within the specified timeframe.
  

Returns and Refunds

• 6.1 Returns: The Seller may accept returns of defective or non-conforming products in accordance with the Seller's return policy
• 6.2 Refunds: Refunds or replacements will be processed based on the Seller's return policy and subject to the terms specified therein.
  

Warranty

• 7.1 Product Warranty: The Seller warrants that the products will be free from defects in material and workmanship for a period of 1 month from the date of delivery.
• 7.2 Warranty Claims: Warranty claims should be submitted to the Seller in accordance with the Seller's warranty policy.
  

Limitation of Liability

The Seller's liability is limited to the purchase price of the products and does not extend to indirect or consequential damages.

Force Majeure

The Seller is not liable for delays or failures in performance caused by circumstances beyond their control.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [insert jurisdiction]. Any disputes shall be resolved through arbitration or mediation, as specified in the Seller's dispute resolution policy.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties and supersede any prior agreements or understandings.

Data Controller Identification

• Clearly identify your company as the data controller, responsible for the processing of personal data collected through your website.

Data Collection and Purpose

• Specify the types of personal data you collect (e.g., names, contact details) and the purposes for which you collect and process this data (e.g., processing orders, marketing communications, customer support).

Lawful Basis for Processing

• Clearly state the lawful basis for processing personal data under GDPR. Common lawful bases include the necessity of processing for the performance of a contract, compliance with a legal obligation, and legitimate interests.

Consent for Marketing Communications (B2C)

• If you send marketing communications to consumers (B2C), obtain clear and informed consent for such communications. Provide opt-in/opt-out options, and allow users to manage their preferences.

Data Security

• Explain the measures you have in place to protect personal data from unauthorized access, disclosure, alteration, and destruction. Mention encryption, access controls, and regular security assessments.

Data Sharing and Third Parties

• If you share personal data with third parties (e.g., payment processors, shipping partners), specify who they are and for what purposes. Ensure that these third parties are GDPR-compliant.

Data Subject Rights

• Explain the rights of data subjects, including the right to access, rectify, delete, or restrict processing of their data. Provide contact details for data subject inquiries

Data Retention Period

Specify how long you will retain personal data and the criteria used to determine the retention period.

International Data Transfers

If you transfer personal data outside the European Economic Area (EEA), explain the mechanisms used to ensure an adequate level of data protection (e.g., standard contractual clauses).

Cookies and Tracking

mathematicaCopy code - If you use cookies or tracking technologies, provide clear information about their purpose and obtain user consent if required by local laws (e.g., ePrivacy Directive).

Data Breach Notification

vbnetCopy code - Outline the procedures for detecting, reporting, and responding to data breaches, in compliance with GDPR's mandatory breach notification requirements.

Data Protection Officer (DPO)

cssCopy code - Appoint a Data Protection Officer if required under GDPR, and provide contact details for the DPO.

Right to Withdraw Consent

diffCopy code - Explain how individuals can withdraw their consent for data processing.

Complaints and Supervisory Authority

csharpCopy code - Provide information on how individuals can lodge complaints and contact the relevant supervisory authority.